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ServiceDesk Plus Workshop Australia 2024

Presented By MANAGEENGINE
05 Mar 2024 8:00 AM
SYDNEY HARBOUR MARRIOTT
Click here to Register

The success of any IT service management team depends on how well their ITSM practices and workflows translate from the drawing board to everyday practice. The ServiceDesk Plus Workshop will help you get the most out of ServiceDesk Plus, with deep-dive training sessions across all key ITSM practices. At this event, attendees will have the chance to take part in five specialized training sessions conducted by our product experts across two distinct tracks for the on-premises and cloud versions. Register now and learn how you can:

- Increase the product utilization and achieve up to a 352% return on ITSM investments with ServiceDesk Plus.

- Utilise the robust automations of ServiceDesk Plus to reduce the time taken by technicians for each incident ticket by 10 minutes and each service request ticket by six minutes.

- Cut down the time requesters need to generate tickets by six minutes per ticket with the inclusive self-service portal and personalized ticket templates.

- Enhance the efficiency of change approvals and the change strategy with powerful change workflows, resulting in a savings of three hours per managed IT change using ServiceDesk Plus.

- Save an entire 24 hours per IT asset audit with the integrated asset management module in ServiceDesk Plus.

Sydney Harbour Marriott
March 05, 2024

Park Hyatt Melbourne
March 07, 2024

Register Now ➔
 

 

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