The CRM is the lifeblood of any organisation, however, not all CRMs are connected to your eCommerce platforms, ERP and all systems that businesses rely upon on a daily basis.
Modern businesses run on hundreds of different applications that provide the data needed to support a differentiated customer experience. The challenge for companies of all sizes is that these applications are islands, operating independently and managing their own data.
Integrating your CRM with your business-critical applications should be simple and straightforward. Understanding how to integrate your CRM with your business-critical applications is more important now than ever before.
Join us for a live 45-minute educational webinar for a comprehensive overview of CRM integrations and why you need to keep every data point connected with your CRM software.
Agenda
• Introduction to Customer Relationship Management
• Real-world experiences
• What is CRM integration and Why do you need it
• Best practice using CRM Software
• Top CRM integrations you must have
• CRM design considerations
• Q&A
Audience
• IT Managers
• IT Consultants
• System Engineers
• Solution Architects
• Anyone involved in the design, deployment and support of CRM platforms
Presenters:
Adam Frank Solutions Consulting Director at SugarCRM |
Craig Atkinson Product Manager at Bluechip IT |
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