The 8x8 eXperience
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Bluechip and 8x8 - Why Partner with us?
The strategic partnership with Bluechip is part of 8x8’s Channel-First approach to extending its presence across Australia.
The 8x8 solutions include cloud contact centre, voice communications, chat, and video meetings which will extend Bluechip’s hybrid work and customer and employee engagement portfolio. 8x8's Channel First approach means that we want our channel partners to be the best they can be, by partnering with us. Bluechip and 8x8 are providing two routes to market for 8x8 solutions: Reseller & Referral models which means you choose what is right for you and your business.
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Choose a business model that suits your needs.
| Reseller Model | Referral Model | |
|---|---|---|
| Own the Customer | Refer to 8x8 | |
| Definition | Procure through Bluechip, resell to the end customer, own the full outcome by selling, deploying, supporting and invoicing. | Refer opportunities to 8x8 via Bluechip, 8x8 will then sell, deploy & support so you can earn monthly commission on what is sold |
| You contract with | Bluechip | Bluechip |
| You are compensated By | Bluechip | Bluechip |
| Customer Relationship Owned By | you contract, you invoice | 8x8 |
| Value to Bluechip & 8x8 | Strategic growth | Relationship with End-User |
Why should you choose 8x8?
One platform.
One experience.
Empower all your employees globally with integrated contact centre, voice, video, and chat.
The road from legacy to modern communications starts here. 8x8 transforms every customer experience with contact centre, voice, video, chat, and enterprise-class API solutions powered by one global cloud communications platform. By offering 8x8’s single cloud-based solution to your customers, you can help them transform their customer experience and deliver world-class customer service—all while significantly reducing capital and operating expenses. Designed with customer satisfaction at its core, 8x8’s solutions put the focus on what’s really important: customers.
A 10-time Leader in the Gartner UCaaS Magic Quadrant and the only UCaaS Leader also in the Gartner Magic Quadrant for CCaaS as Challenger for 7 years in a row, we've built a reliable cloud communications platform that our partners can confidently stand behind.
For your customers, getting everyone in the company on a common communications platform—across all job functions and using modern cloud best practices—is a critical foundation and should be a priority. As an 8x8 partner, you can help them get there.
8x8 X Series transforms customer experiences by providing one global cloud communications platform for voice, video, chat and contact center. X Series optimises valuable moments of engagement with built-in analytics to provide faster time to resolution, lower costs and improved customer experience.
Contact centre
Delight customers and empower employees with AI-powered workflows for every interaction.
Business Phone
Put your business on the map with local numbers and global connectivity from one easy app.
Video Meetings
Crush your next 1:1 or all-hands meeting in HD video with desktop and mobile screen-sharing.
Team Chat
Say hello 👋 to more natural, productive collaboration with teammates and other chat platforms.
8x8 Voice for Microsoft Teams
Supercharge Microsoft Teams with 8x8 Certified Voice and Contact Centre Solutions
Why 8x8 for Microsoft Teams?
A single cloud platform with advanced telephony and contact centre capabilities for Microsoft Teams. Hundreds of organisations with tens of thousand of users globally rely on 8x8 for advanced communications for Teams.
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8x8 Contact Centre Certified for Microsoft Teams
Your contact centre agents shouldn’t have to learn a separate communications tool. 8x8 Contact Centre certified for Microsoft Teams routes calls directly to Teams-powered support staff, improving customer service and supporting omnichannel interactions, call recording and more.
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8x8 Contact Centre
Create winning experiences with a cloud contact centre.Boost agent and employee engagement, collaboration and operational effectiveness for customer success. Ensure productivity and support work-from-home agents with a unified toolset that eliminates app confusion. Activate agent potential with timely feedback, intelligent coaching and collaboration tools for continuous improvement.
Design better experiences with support for all channels and proactive, AI-powered self-service options for today’s digitally connected customers.
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Build the healthy business with us.
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit www.8x8.com, or follow on LinkedIn, Twitter and Facebook